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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darby Court

October 22, 2025

5  out of  5
rating by Darby Court
"It all started with a phone call will Matthew Nealy about one of our resident at our beautiful community at Darby Court. He wanted to make sure we had the information we needed for our resident...He asked if he could visit our office to provide his business cards and I said sure come to the office and he could meet my other co workers and maybe they will use his service for their clients. Matthew Nealy is nice, approachable, and informative on the renters insurance coverage at State Farm. Now, every time I have a new move in I will refer them to Matthew Nealy at State Farm. He my new best friend :) - Leasing Agent Nyema Darby Court Apartments :)"
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A Moment in Music

October 20, 2025

5  out of  5
rating by A Moment in Music
"Treva was awesome at helping me resolve a confusing issue today in an efficient and time sensitive approach!"
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Jane Alexander

October 20, 2025

5  out of  5
rating by Jane Alexander
"When sump pumps failed and our basement flooded earlier this year, we needed to replace washer and dryer and fix the furnace. In addition, we needed to tear out and replace the basement floor after ascertaining that there was no mold. The whole process took several months but State Farm/Connie Mortensen and staff did a great job of recommending a restoration company, helping us interface with the corporate entities at State Farm and coping with all this entailed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jodi Hazard

October 14, 2025

5  out of  5
rating by Jodi Hazard
"Sara was super helpful, super friendly and answered all my questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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steve

October 7, 2025

5  out of  5
rating by steve
"We received very prompt, detailed and courteous help from Sara at Connies office today. I was short on time and needed some information quickly. Sara was able to help us with that! Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zee Brinegar

October 6, 2025

5  out of  5
rating by Zee Brinegar
"Matthew helped me out by explaining what normal cost and coverages are for homeowners insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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patricia organ

October 2, 2025

5  out of  5
rating by patricia organ
"Hunter made my day he gave me discounts that is saving me money in so many ways. Thank you State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nancy Dooley

September 25, 2025

5  out of  5
rating by Nancy Dooley
"I have had State Farm since I was 16. This office has always been very kind and courteous! They go out do their way to get the information I request to give me peace of mind. Matthew did not disappoint when I added a car to my policy for my son this week. Thank you!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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zach walkup

September 25, 2025

5  out of  5
rating by zach walkup
"Very good customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Greg Driver

September 19, 2025

5  out of  5
rating by Greg Driver
"Been with Connie for 10 years plus.It's a bundle. Thanks for all you do"
We responded:
"Thank you so much for your loyalty to the Farm for the past 10 years!! I’m so glad to hear you are taking part in our biggest discount, our bundle discount! "
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Virginia Yoder

September 18, 2025

5  out of  5
rating by Virginia Yoder
"Sarah was a gem! Easy to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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erika kane

September 15, 2025

5  out of  5
rating by erika kane
"Mathew is wonderful and always quick to answer my questions and help me in any way he can!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carling Dannaoui

September 13, 2025

5  out of  5
rating by Carling Dannaoui
"Sara provided me with excellent customer service. I had many questions and she patiently went through each. I feel fortunate I was able to speak with someone who took care of me. Thanks Sara!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Delores Cundiff

September 13, 2025

4  out of  5
rating by Delores Cundiff
"Awesome"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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keith shepherd

September 13, 2025

5  out of  5
rating by keith shepherd
"Damien o kane was awesome"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Southard

September 13, 2025

5  out of  5
rating by Jennifer Southard
"Excellent people with even better service! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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melanie potter

September 13, 2025

5  out of  5
rating by melanie potter
"Hailey rocks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah Sowers

September 13, 2025

5  out of  5
rating by Sarah Sowers
"Saw them at the Bates-Hendricks street fair and they were great!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph Duggins

September 13, 2025

5  out of  5
rating by Joseph Duggins
"Matthew at Bates-hendricks was great."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sean mccambridge

September 13, 2025

5  out of  5
rating by sean mccambridge
"Matthew was awesome at Bates-Hendricks was awesome!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Caid Ferguson

September 13, 2025

4  out of  5
rating by Caid Ferguson
"Saw them at the Bates Hendrix street fest and they were nice."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Caid Ferguson

September 13, 2025

4  out of  5
rating by Caid Ferguson
"Saw them at the Bates Hendrix street fest and they were nice."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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michael barajas

September 13, 2025

5  out of  5
rating by michael barajas
"I want to state that Sarah and Connie Mortenson staff are true professionals and a great help for my family with our car, home and life insurance policies. I will recommend their State Farm office to anyone who will need their services. Michael"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Diana Ibarra

September 10, 2025

5  out of  5
rating by Diana Ibarra
"Met with Hunter today, he was great about explaining all the coverages!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rujeanie Benoit

September 5, 2025

5  out of  5
rating by Rujeanie Benoit
"Sara was so helpful and very nice"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"