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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelia Redden

November 13, 2024

5  out of  5
rating by Shelia Redden
"Damien is the best! He provided my quote in a timely manner and it was a great price. Connie Mortensen trains her people well. It shows in their level of customer service."
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Cassandra Mendes

November 13, 2024

5  out of  5
rating by Cassandra Mendes
"If you are receiving insurance from anyone aside from Connie Mortensen, you are sorely missing out. Informative, responsive, and honest are just a few words to describe how her team distinguishes themselves from the rest- by a longshot. Always just one quick call away from impeccable customer service, which can be hard to come by these days. Thank you for everything!"
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Michelle Humble

November 12, 2024

5  out of  5
rating by Michelle Humble
"This was the easiest insurance process I think I could have had. It is very reasonably priced and has excellent customer service. It is my first time getting renter's insurance and Damien O'Kane made the entire process seamless.. There were several issues on my/my landlords side and he handled it perfectly. I cannot recommend him enough."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Savannah Grayson

November 12, 2024

5  out of  5
rating by Savannah Grayson
"I feel very satisfied with the customer service that Damien provided! He is an amazing addition to this team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jordan Gottschalk

November 12, 2024

5  out of  5
rating by Jordan Gottschalk
"Damien provided great customer service!! 10/10 would recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roxanna Caldwell

November 12, 2024

5  out of  5
rating by Roxanna Caldwell
"Damien was super friendly and helpful and helped lower my rates. Very pleased with this agency."
We responded:
"Roxanna, thank you so much for your kind words to Damien! He truly is a good neighbor and willing to help anyone he can! "
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Tyler Brown

October 22, 2024

5  out of  5
rating by Tyler Brown
"Haley was very communicative and helpful in regard to figuring out which policy fit me best."
We responded:
"Tyler, thank you so much for giving our Haley a shoutout! We strive to be true risk advisors all while keeping your budget in mind!"
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Valarie Peterson

October 11, 2024

5  out of  5
rating by Valarie Peterson
"Saved me money!"
We responded:
"Thank you for the 5 stars, we loved being able to save you money AND provide better coverages!! "
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Shawn Powers

September 13, 2024

5  out of  5
rating by Shawn Powers
"My State Farm agent recently retired and I was shifted to an agent who didn't seem to be helping me save money. I switched to Connie and her team has already helped me more than I ever expected."
We responded:
"Shawn, thank you sooooo much for the kind words! I’m so glad my team and I were able to help you. Our goal is to make insurance as easy to understand as possible all while keeping your budget in mind! "
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Tamiko Jones

August 19, 2024

5  out of  5
rating by Tamiko Jones
"I always receive great customer service, no long waiting to speak with an agent, they’re patient and take the time to thoroughly explain everything. I would definitely recommend State Farm."
We responded:
"Thank you so much, Tamiko! We love having you with our State Farm office. Please give us a call any time you need something! "
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Greg Driver

August 4, 2024

5  out of  5
rating by Greg Driver
"Been with Connie for 10 years. It's a bundle."
We responded:
"Thank you so much for your loyalty to the Farm for the past 10 years!! I’m so glad to hear you are taking part in our biggest discount, our bundle discount! "
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Mitch VanArsdale

July 23, 2024

5  out of  5
rating by Mitch VanArsdale
"Connie mortensen State farm team to the rescue again, just one week after I bought a new work vehicle the fuel pump went out and I needed a tow so they set me up with Hadley towing! They showed up within 30 minutes and my driver Rick went out of his way to be so helpful! I've never had a towing experience so prompt and professional... Thank you again to the Connie mortensen team"
We responded:
"Mitch, we beyond appreciate the kind words. We are ALWAYS willing to go above and beyond for all of our customers with State Farm. Thanks for being part of our State Farm family! "
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Kathy Hill

July 15, 2024

5  out of  5
rating by Kathy Hill
"Took the time I needed to understand. Very good company. People very friendly. Connie and Hunter, the two I dealt with, were knowledgeable and helpful. Would recommend them very highly"
We responded:
"Kathy, thank you so much for your review! Hunter and Connie are always very knowledgeable and happy to help out!"
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Christi Choban

July 5, 2024

5  out of  5
rating by Christi Choban
"Its was luck of the draw that I found the Connie Mortensen agency. I've been extremely happy with the services I've received and the staff I've worked with: Hunter, Teandra, Haley have always been helpful, responsive and very knowledgeable when I call with an off the wall question. I was pleasantly surprised when my initial insurance quote can back a couple hundred dollars less than what I'd been currently paying. They are a great team to work with."
We responded:
"Christi, we are so thankful for you! Thank you for the kind words! Teandra, Haley, and Hunter work hard to make sure they protect what’s most important to you! "
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Keri Entwistle

June 1, 2024

5  out of  5
rating by Keri Entwistle
"She is great with Insurance information and is very enthusiastic about her job."
We responded:
"We appreciate your kind words! We are enthusiastic about not only our job of educating customers on their everyday risks, but we are just as enthusiastic to be right here in your community! 😁"
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Raylen J

April 12, 2024

5  out of  5
rating by Raylen J
"Really enjoy speaking with Connie’s team, they are professional and helpful."
We responded:
"Thank you so much! We love serving our Southside Indianapolis community! We are knowledgeable in not only auto and home insurance, but also life insurance, business insurance, and planning for anything that life throws at you 😁"
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Scott Anderson

April 12, 2024

5  out of  5
rating by Scott Anderson
"Great customer service"
We responded:
"Thank you, Scott! We love that you have been please with our customer service. It’s our priority to be as efficient as possible, all while keeping your family in mind! 😁"
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Johnny Weisheit jr

April 5, 2024

5  out of  5
rating by Johnny Weisheit jr
"Good people"
We responded:
"Thank you for that! We really try to be good neighbors at Connie Mortensen State Farm located on the Southside of Indianapolis! "
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Renee

April 1, 2024

5  out of  5
rating by Renee
"Best agency on the south side!"
We responded:
"Thank you soooo much, Renee for the kind words! We love representing State Farm on the Southside of Indianapolis, but did you know our agency is also licensed in Ohio, Illinois, and Michigan? If you have friends or family in these states we would love to provide the same great coverage! "
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Nikki Murphy

March 25, 2024

5  out of  5
rating by Nikki Murphy
"Connie's team was great to work with. They explained everything thoroughly and were very friendly."
We responded:
"Nikki, our goal is to educate our customers! By educating you on insurance laws in Indiana, Illinois, Michigan, and Ohio, we believe our customers will make a decision on how best to protect their families! 😁"
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Macie Murphy

March 22, 2024

5  out of  5
rating by Macie Murphy
"Ashley is so kind and helpful! Really a pleasure to interact with her!!!"
We responded:
"Hi Macie, thank you so much for your business! We appreciate getting the opportunity to work with you! Please give our local agency a call at 317-784-4211 if you ever need anything!"
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Katelyn Wagner

March 21, 2024

5  out of  5
rating by Katelyn Wagner
"Matthew helped me out tons! Great customer service and thoroughly explains things so you understand exactly what you’re getting quoted for!"
We responded:
"Thank you so much, Katelyn! Matthew is a really fun Account Manager. We love that he is able to provide exceptional service! We really pride ourselves at the agency in educating our customers so they know the exact kind of policy they are getting in the event of a catastrophic accident. "
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Destiny Smith

March 20, 2024

5  out of  5
rating by Destiny Smith
"Absolutely love State Farm insurance!! The prices are just right and the staff is easy to communicate with and always find the best prices. 10/10 would recommend!"
We responded:
"Destiny, thank you so much for your kind words! We love to hear the staff at Connie Mortensen State Farm is treating you like a good neighbor! Give us a call for any of your home, life, or auto needs at 317-784-4211!"
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Johnny weisheit

March 14, 2024

5  out of  5
rating by Johnny weisheit
"Very helpful!"
We responded:
"We are so glad we were able to help you, Johnny. We love representing the Southside of Indianapolis with our hospitality and service!"
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Ashley

March 12, 2024

5  out of  5
rating by Ashley
"Best insurance agent in Indy! 10/10 staff very friendly. Helped save me money!"
We responded:
"So happy we were able to save you money! Our personal price plan is a great option that State Farm offers! It allows a flexible policy all while making sure we stay in your budget!"