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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Russell

Sarah Russell

January 11, 2025

5  out of  5
rating by Sarah Russell
"I have gone through such a hassle with other insurance companies between waiting for them to get back to me or waiting for someone to help! One phone call with Damien had me sold on State Farm! He made the process so easy and stress free! Highly recommend!"
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Michelle nonnenberg

January 9, 2025

5  out of  5
rating by Michelle nonnenberg
"Mathew was great at getting use back on track."
We responded:
"We are so happy Matthew got your insurance on the right track! Service is our biggest priority at Connie Mortensen State Farm"
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Gerry Cromheecke

January 7, 2025

5  out of  5
rating by Gerry Cromheecke
"Damien was fantastic. Thanks for treating me like one of the family."
We responded:
"We are so glad you are getting the STATE FARM FAMILY treatment!! We appreciate you and your business. "
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Michael Coomer

December 19, 2024

5  out of  5
rating by Michael Coomer
"My experience with Damien was excellent. Very professional helpful in every way that I needed. Highly recommended he knows what he's doing."
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Maria Alvarado

December 9, 2024

5  out of  5
rating by Maria Alvarado
"I recently switched over to State Farm due to my high payment with my long time insurance. My insurance kept increasing for no reason instead of going down. I’ve heard really good about State Farm so i decided to change my insurance. Luckily, I was able to speak with Matthew @ Connie Mortensen State Farm who was amazing in explaining and helping me out with my insurance and rental insurance as well! Made my process quick and easy! Never thought changing insurance was as easy and as quick as Matthew made it happen! As a busy mom and future wife I’d genuinely would forget to call to finish the last step but Matthew would be on TOP OF THE GAME! He would remind me to not forget to complete the last steps so everything could be finished. I’m grateful for Matthew for making my decision worth it. If you plan on changing insurance, DO IT!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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J.R SANDADI

November 19, 2024

5  out of  5
rating by J.R SANDADI
"I worked with Damien O'Kane from Connie Mortensen to move over our Auto as well as Home Insurance. He was able cut the cost by 34% while keeping all my coverages. Thanks Damien for your help and promptness."
We responded:
"Thank you for the words, JR! We LOVE being able to make sure you have the best coverages all while saving you money!"
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Shelia Redden

November 13, 2024

5  out of  5
rating by Shelia Redden
"Damien is the best! He provided my quote in a timely manner and it was a great price. Connie Mortensen trains her people well. It shows in their level of customer service."
We responded:
"We love being able to provide well priced policies to all of our customers. Thanks so much for the kind words! "
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Cassandra Mendes

November 13, 2024

5  out of  5
rating by Cassandra Mendes
"If you are receiving insurance from anyone aside from Connie Mortensen, you are sorely missing out. Informative, responsive, and honest are just a few words to describe how her team distinguishes themselves from the rest- by a longshot. Always just one quick call away from impeccable customer service, which can be hard to come by these days. Thank you for everything!"
We responded:
"Thank you so much for sharing your experience with our State Farm office. We want to make sure you always have the best customer experience all while making sure you have the best Personal Price Plan! "
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Michelle Humble

November 12, 2024

5  out of  5
rating by Michelle Humble
"This was the easiest insurance process I think I could have had. It is very reasonably priced and has excellent customer service. It is my first time getting renter's insurance and Damien O'Kane made the entire process seamless.. There were several issues on my/my landlords side and he handled it perfectly. I cannot recommend him enough."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Savannah Grayson

November 12, 2024

5  out of  5
rating by Savannah Grayson
"I feel very satisfied with the customer service that Damien provided! He is an amazing addition to this team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jordan Gottschalk

November 12, 2024

5  out of  5
rating by Jordan Gottschalk
"Damien provided great customer service!! 10/10 would recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Roxanna Caldwell

November 12, 2024

5  out of  5
rating by Roxanna Caldwell
"Damien was super friendly and helpful and helped lower my rates. Very pleased with this agency."
We responded:
"Roxanna, thank you so much for your kind words to Damien! He truly is a good neighbor and willing to help anyone he can! "
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Tyler Brown

October 22, 2024

5  out of  5
rating by Tyler Brown
"Haley was very communicative and helpful in regard to figuring out which policy fit me best."
We responded:
"Tyler, thank you so much for giving our Haley a shoutout! We strive to be true risk advisors all while keeping your budget in mind!"
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Valarie Peterson

October 11, 2024

5  out of  5
rating by Valarie Peterson
"Saved me money!"
We responded:
"Thank you for the 5 stars, we loved being able to save you money AND provide better coverages!! "
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Shawn Powers

September 13, 2024

5  out of  5
rating by Shawn Powers
"My State Farm agent recently retired and I was shifted to an agent who didn't seem to be helping me save money. I switched to Connie and her team has already helped me more than I ever expected."
We responded:
"Shawn, thank you sooooo much for the kind words! I’m so glad my team and I were able to help you. Our goal is to make insurance as easy to understand as possible all while keeping your budget in mind! "
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Tamiko Jones

August 19, 2024

5  out of  5
rating by Tamiko Jones
"I always receive great customer service, no long waiting to speak with an agent, they’re patient and take the time to thoroughly explain everything. I would definitely recommend State Farm."
We responded:
"Thank you so much, Tamiko! We love having you with our State Farm office. Please give us a call any time you need something! "
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Greg Driver

August 4, 2024

5  out of  5
rating by Greg Driver
"Been with Connie for 10 years. It's a bundle."
We responded:
"Thank you so much for your loyalty to the Farm for the past 10 years!! I’m so glad to hear you are taking part in our biggest discount, our bundle discount! "
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Mitch VanArsdale

July 23, 2024

5  out of  5
rating by Mitch VanArsdale
"Connie mortensen State farm team to the rescue again, just one week after I bought a new work vehicle the fuel pump went out and I needed a tow so they set me up with Hadley towing! They showed up within 30 minutes and my driver Rick went out of his way to be so helpful! I've never had a towing experience so prompt and professional... Thank you again to the Connie mortensen team"
We responded:
"Mitch, we beyond appreciate the kind words. We are ALWAYS willing to go above and beyond for all of our customers with State Farm. Thanks for being part of our State Farm family! "
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Kathy Hill

July 15, 2024

5  out of  5
rating by Kathy Hill
"Took the time I needed to understand. Very good company. People very friendly. Connie and Hunter, the two I dealt with, were knowledgeable and helpful. Would recommend them very highly"
We responded:
"Kathy, thank you so much for your review! Hunter and Connie are always very knowledgeable and happy to help out!"
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Christi Choban

July 5, 2024

5  out of  5
rating by Christi Choban
"Its was luck of the draw that I found the Connie Mortensen agency. I've been extremely happy with the services I've received and the staff I've worked with: Hunter, Teandra, Haley have always been helpful, responsive and very knowledgeable when I call with an off the wall question. I was pleasantly surprised when my initial insurance quote can back a couple hundred dollars less than what I'd been currently paying. They are a great team to work with."
We responded:
"Christi, we are so thankful for you! Thank you for the kind words! Teandra, Haley, and Hunter work hard to make sure they protect what’s most important to you! "
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Keri Entwistle

June 1, 2024

5  out of  5
rating by Keri Entwistle
"She is great with Insurance information and is very enthusiastic about her job."
We responded:
"We appreciate your kind words! We are enthusiastic about not only our job of educating customers on their everyday risks, but we are just as enthusiastic to be right here in your community! 😁"
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Raylen J

April 12, 2024

5  out of  5
rating by Raylen J
"Really enjoy speaking with Connie’s team, they are professional and helpful."
We responded:
"Thank you so much! We love serving our Southside Indianapolis community! We are knowledgeable in not only auto and home insurance, but also life insurance, business insurance, and planning for anything that life throws at you 😁"
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Scott Anderson

April 12, 2024

5  out of  5
rating by Scott Anderson
"Great customer service"
We responded:
"Thank you, Scott! We love that you have been please with our customer service. It’s our priority to be as efficient as possible, all while keeping your family in mind! 😁"
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Johnny Weisheit jr

April 5, 2024

5  out of  5
rating by Johnny Weisheit jr
"Good people"
We responded:
"Thank you for that! We really try to be good neighbors at Connie Mortensen State Farm located on the Southside of Indianapolis! "
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Renee

April 1, 2024

5  out of  5
rating by Renee
"Best agency on the south side!"
We responded:
"Thank you soooo much, Renee for the kind words! We love representing State Farm on the Southside of Indianapolis, but did you know our agency is also licensed in Ohio, Illinois, and Michigan? If you have friends or family in these states we would love to provide the same great coverage! "