Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Quakenbush

Melissa Quakenbush

March 21, 2025

5  out of  5
rating by Melissa Quakenbush
"This team is amazing! Hunter is very friendly, and always goes out of his way to provide exceptional customer service! We appreciate you!"
Profile photo of Tina Kell

Tina Kell

March 21, 2025

5  out of  5
rating by Tina Kell
"My experience with State Farm for the past few years has been excellent customer service. I have great experience with all involved from this office. They all have been very helpful, and kind helping with any and all questions regarding my policy. Thank you to Connie and her wonderful team!"
Profile photo of luke gallagher

luke gallagher

March 19, 2025

5  out of  5
rating by luke gallagher
"Connie and her team are absolutely amazing, 10 stars!! We have Business and personal insurance with her team. We have been with Connie Mortensen State Farm for almost 4 years. They have done such an amazing job in making sure our lives and business are insured in way that makes us feel at ease. They make insurance easy, from filing a claim, to just being readily available to answer your phone calls. The customer service is unmatched!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kim Edmond

Kim Edmond

March 17, 2025

5  out of  5
rating by Kim Edmond
"Connie Mortensen has great customer service and really with getting at a reasonable rate I greatly appreciate him that"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Samson Foxworthy

Samson Foxworthy

March 4, 2025

5  out of  5
rating by Samson Foxworthy
"Connie and her team are very nice and easy to work with. She met with me on short notice and helped resolve my issues, and ease my mind. Huge thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ryan Calloway

Ryan Calloway

March 3, 2025

5  out of  5
rating by Ryan Calloway
"Kayden newgnt was great with helping me with a quote definitely made my day with how nice he was to. The man was patient and super helpful with me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Isaac Broughton

Isaac Broughton

March 3, 2025

5  out of  5
rating by Isaac Broughton
"Cayden Newgent gave me an amazing quote and was such a polite young man."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jalen Allen

Jalen Allen

February 20, 2025

5  out of  5
rating by Jalen Allen
"Ive worked with Hunted Todd twice, once in Oct. and once this month (Feb.). Hunter was very clear, broke down the meanings, and overall confident in his answers that I had questions about. I gave Hunter 5 stars because it’s well deserved. Very trusting and confident in my own decision making after working with Hunter!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Brian Cox

Brian Cox

February 19, 2025

5  out of  5
rating by Brian Cox
"Treva Steele was very helpful in answering all my insurance questions. She responded quickly, and explained everything thoroughly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of James Boggess

James Boggess

February 17, 2025

5  out of  5
rating by James Boggess
"Damien has been a major help with this drive safe and save. Very knowledgeable on what he is doing"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Misty Gottschalk

Misty Gottschalk

February 12, 2025

5  out of  5
rating by Misty Gottschalk
"We were very happy and pleased with Damien's help switching insurance. He helped make the experience seamless. 5 Stars!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Chester Woods

Chester Woods

February 10, 2025

5  out of  5
rating by Chester Woods
"Damien was very helpful and got me exactly what was looking for in renters insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ted Moore

Ted Moore

February 7, 2025

5  out of  5
rating by Ted Moore
"Appreciate the good service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Randal Latta

Randal Latta

February 7, 2025

5  out of  5
rating by Randal Latta
"Great insurance company! Haley was very knowledgeable and worked me a great deal on my insurance. Great coverage at affordable rates. Thanks for all the help and I will refer anyone to this office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Randy Latta

Randy Latta

February 7, 2025

5  out of  5
rating by Randy Latta
"Haley Pope was so very helpful when I requested information about my many insurance needs. She's very polite, clear and concise. She made it very easy for me to understand the options in front of me and the very best fit for my situation. She is a delightful person to deal with and made me feel important. Haley is an outstanding representative for your agency and you should be proud to have Haley working for you. She is very knowledgeable about all your services and shows complete professionalism above and beyond what was expected."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Grace Wothke

Grace Wothke

February 6, 2025

5  out of  5
rating by Grace Wothke
"Damien was so friendly, knowledgeable and helpful. He had my family and I on his top priority was consulting with us about our insurance needs! Not only did he get us a plan that will protect us, but a plan that is curated specifically to our needs. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Yomary Waltz

Yomary Waltz

February 5, 2025

1  out of  5
rating by Yomary Waltz
"Getting answers on billing from Haley is very difficult, she is Connie number 2 person in her office. For 2 weeks we could not get an explanation on being over charged on auto billing and never did. We were promised Haley would call by other staff members in the office who could not answer our questions on over billing. She never did call. I recommend State Farm. Just Not this office of Connie Mortensen. We switched to another State Farm agent in Indianapolis. If your unhappy with your local agent just call State Farm Corporate customer service and tell them what agent you would like to switch to. Don't ever tolerate less than the best service. You are the customer."
We responded:
"Hi Yomary, I apologize for the service issue you are having. We looked into the account and we did respond to you on three separate occasions explaining the billing issue. Our goal is to always provide the best customer service we can to our customers. If you would like, please call us at 317-784-4211 and we would be happy to discuss. Thank you so much! "
Profile photo of Bettie Ewing

Bettie Ewing

February 4, 2025

5  out of  5
rating by Bettie Ewing
"Very nice explaining"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ryli Botts

Ryli Botts

January 29, 2025

5  out of  5
rating by Ryli Botts
"I had a great experience speaking with Damien O’Kane, he was very polite and was able to get me better rates than my previous insurer. I highly recommend doing business with Connie Mortensen-State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Chris E.

Chris E.

January 29, 2025

5  out of  5
rating by Chris E.
"Damien was a good rep. Didn't lie about stuff. Got me the cheapest price allowed. See him for your needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Hayden Frasier

Hayden Frasier

January 27, 2025

5  out of  5
rating by Hayden Frasier
"Damien O’Kane has been extremely helpful with both Auto Insurance and Home insurance. He responds immediately and is always there to answer questions. I would recommend him to anyone needing home or auto insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Lynn Reese

Lynn Reese

January 24, 2025

5  out of  5
rating by Lynn Reese
"Working with Damien at the moment on business insurance. He's been great with communication and trying to save me money."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Derrick Chambliss

Derrick Chambliss

January 23, 2025

5  out of  5
rating by Derrick Chambliss
"I was offered a sustantial better rate than the insurance company I had been with for the past three years."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tim Steele

Tim Steele

January 23, 2025

5  out of  5
rating by Tim Steele
"I was shopping around and Damion assisted me with my new car insurance. I have been with my other insurance for a long tim but he got me a better rate with State farm. Thanks Damion and Connie I wikk definitely recommend my friends to your agency."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Brady Wire

Brady Wire

January 22, 2025

5  out of  5
rating by Brady Wire
"Was shopping around the area for insurance. Out of all the people I had contacted, Damien was the most helpful. Their rates were also some of the lowest I could find. I highly recommend this agent."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"