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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Briel

March 9, 2026

5  out of  5
rating by David Briel
"Sara and the team is always helpful. Thanks!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Connie Mortensen’s Team here in Indianapolis . "
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Jon Bradley

March 9, 2026

5  out of  5
rating by Jon Bradley
"Sara is very helpful. Enjoy working with her."
We responded:
"Jon, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Connie Mortensen’s Team!"
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Mark Zupan

March 3, 2026

5  out of  5
rating by Mark Zupan
"All good and efficient. Thank you"
We responded:
"We appreciate your review, Mark. We are so happy that you had such a wonderful experience with State Farm Agent Connie Mortensen’s Team here in Indianapolis ! "
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Lynne Mcculloch

February 24, 2026

5  out of  5
rating by Lynne Mcculloch
"Sarah was absolutely wonderful and very patient with my lack of technical skills. The web site process is terrible but with her help, I'm sure we will resolve the problem."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Connie Mortensen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Zack Taylor

February 23, 2026

5  out of  5
rating by Zack Taylor
"I love State Farm. Great coverage and reasonable premiums. Today I was assisted by Sara. She and the entire team are very easy to work with"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Connie Mortensen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Paul Huliba

February 20, 2026

5  out of  5
rating by Paul Huliba
"Called agency and talked with Sara Anderson. Was needing new auto insurance cards and phone number for roadside service. Sara was very helpful and emailed over the link so I could print out the new cards. She also pointed out over the phone that the roadside service was already on the regular auto insurance cards. So I got everything I needed thanks to Sara. She was also very friendly with a positive personality."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Connie Mortensen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Indianapolis ."
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Mahmoodul Islam

February 19, 2026

5  out of  5
rating by Mahmoodul Islam
"Connie’s front office assistant Sara was so eager to help with my claims, with a smiling face, that I decided to not transfer my policies to another agent much closer to my home."
We responded:
"Thank you so much for the 5-stars, Mahmoodul! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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tammyphillip Phillips

February 17, 2026

5  out of  5
rating by tammyphillip Phillips
"We been with Connie mortensen for a very long time with home and auto insurance Connie and her team are terrific great company and people I would recommend them to everybody"
We responded:
"Thank you for your kind review of State Farm Agent Connie Mortensen’s Team. We appreciate it! Thank you for the amazing review, tammyphillip! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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STEVE CLEAR

February 17, 2026

5  out of  5
rating by STEVE CLEAR
"Needed help and she did it well."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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becca parsons

February 16, 2026

5  out of  5
rating by becca parsons
"Sara!!! Sara is the reason I stay with State Farm! Sara works in Connie's office and is always cheerful and willing to go the extra mile- even when I have questions and have called 3xs in one week! She just called this morning to check on an issue and confirm that everything was ok. I'm so grateful that she works in this office. She has shown dedication and concern above and beyond the norm. I understand that I'm a customer but Sara makes me feel like I'm an important customer and that is something amazing in this day and age. 5 stars for Sara-- Thank you!"
We responded:
"Thank you for the 5-star review, becca! Here on State Farm Agent Connie Mortensen’s Team, we are proud to serve our community and appreciate your recognition. "
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Terry Hebert

February 16, 2026

5  out of  5
rating by Terry Hebert
"Sara was great. Greeted me by name and took care of my request quickly."
We responded:
"Terry, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Connie Mortensen’s Team here in our Indianapolis office. "
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Ronnie Reiss

February 14, 2026

5  out of  5
rating by Ronnie Reiss
"Sarah was personable and professional taking care of the needs that we had to make to our account, she Was knowledgeable and confident in the help she offered."
We responded:
"Thank you for your kind review of State Farm Agent Connie Mortensen’s Team. We appreciate it! Thank you for the amazing review, Ronnie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Chad Butcher

February 12, 2026

5  out of  5
rating by Chad Butcher
"Very nice great prices always there to answer my questions and very friendly on the phone"
We responded:
"Thank you for your kind review of State Farm Agent Connie Mortensen’s Team. We appreciate it! Thank you for the amazing review, Chad! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Lynn Durham

February 11, 2026

5  out of  5
rating by Lynn Durham
"Sara was very kind and helpful. The encounter gave me peace of mind. Thank you Sara"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Connie Mortensen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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victoria blackwell

February 9, 2026

5  out of  5
rating by victoria blackwell
"sara was the sweetest and helped me with my problem immediately. all it took was a 5 minute phone call and she was amazing!"
We responded:
"Hey victoria, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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Stephen Corbin

February 3, 2026

5  out of  5
rating by Stephen Corbin
"Received quick response to question and made change I wanted to."
We responded:
"We appreciate your feedback, thank you for allowing us to provide exceptional customer service to you and your family!"
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James Taylor

February 3, 2026

5  out of  5
rating by James Taylor
"Matthew was really awesome with helping us to understand life insurance policies. Let me look forward to coming back and getting one when we are able."
We responded:
"Thanks for your response, Matthew is a great representative and really shows why he’s a good neighbor! "
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Anna Stoeckel

January 30, 2026

5  out of  5
rating by Anna Stoeckel
"Wonderful agency that was truthful and helped with my insurance needs. Highly recommend!"
We responded:
"We appreciate the feedback! Thanks for choosing us as your local State Farm Insurance agency!"
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Robert Lechko

January 30, 2026

5  out of  5
rating by Robert Lechko
"I had an excellent experience great customer service"
We responded:
"Robert, thank you so much for allowing us to provide you remarkable customer service! "
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Noah Miller

January 28, 2026

5  out of  5
rating by Noah Miller
"Super speedy with anything and everything I’ve ever needed! Sarah was amazing!"
We responded:
"Noah, thank you so much! We try to be timely and professional with all customers 😁"
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Katherine Wright

January 28, 2026

5  out of  5
rating by Katherine Wright
"I have been a long time customer of State Farm, and this particular office. Connie Mortensen has been a wonderful agent who has helped me navigate the milestones of my life. One thing I count on is that Connie surrounds herself with friendly, knowledgable and capable co-workers. I want to recognize Sara for the excellent support she provided. She was patient, kind and very efficient, and she made sure everything was handled correctly and on time. It’s clear that she genuinely cares about helping clients. Thank you, Sara, for such outstanding service!!!"
We responded:
"Katherine, thank you SO much! We are working hard to make a name for ourselves in our community as good neighbors! "
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Blu

January 25, 2026

5  out of  5
rating by Blu
"My agent was a absolute GEM in the process he made it very easy to understand or comprehend the price was doable and he explained everything I was getting to the T and I really appreciated that cause I’m not a tech savvy kind of guy so I’m locked in..🫶🏾 THANK YOU MATTHEW 🤌🏾"
We responded:
"Thank you for highlighting our service! We’re proud to help our Indianapolis neighbors find peace of mind. – Connie Mortensen - State Farm Insurance Agent"
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Megan Fletcher

January 23, 2026

5  out of  5
rating by Megan Fletcher
"Sara is a wonderful help!"
We responded:
"We’re thrilled to have exceeded your expectations, Megan! Thank you for sharing your experience. – Connie Mortensen - State Farm Insurance Agent"
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Aaron Anderson

January 22, 2026

5  out of  5
rating by Aaron Anderson
"Called in for help and was easily greeted. Could not express more how nice Sara in the office was to help me out. My agent retired and just went with the one State Farm aligned me with. Could not be any happier. Keep up the good work."
We responded:
"We are thrilled to be able to provide great customer service to you, thank you for being the best part of State Farm! "
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Larry Rushton

January 19, 2026

5  out of  5
rating by Larry Rushton
"Sara was very courteous and knew how to put me in contact with a representative that could provide the information I needed to make a financial decision."
We responded:
"Thank you so much, Larry! We are thankful for your continued business and allowing us to serve you! "