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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawn Powers

Shawn Powers

September 13, 2024

5  out of  5
rating by Shawn Powers
"My State Farm agent recently retired and I was shifted to an agent who didn't seem to be helping me save money. I switched to Connie and her team has already helped me more than I ever expected."
We responded:
"Shawn, thank you sooooo much for the kind words! I’m so glad my team and I were able to help you. Our goal is to make insurance as easy to understand as possible all while keeping your budget in mind! "
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Tamiko Jones

August 19, 2024

5  out of  5
rating by Tamiko Jones
"I always receive great customer service, no long waiting to speak with an agent, they’re patient and take the time to thoroughly explain everything. I would definitely recommend State Farm."
We responded:
"Thank you so much, Tamiko! We love having you with our State Farm office. Please give us a call any time you need something! "
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Greg Driver

August 4, 2024

5  out of  5
rating by Greg Driver
"Been with Connie for 10 years. It's a bundle."
We responded:
"Thank you so much for your loyalty to the Farm for the past 10 years!! I’m so glad to hear you are taking part in our biggest discount, our bundle discount! "
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Mitch VanArsdale

July 23, 2024

5  out of  5
rating by Mitch VanArsdale
"Connie mortensen State farm team to the rescue again, just one week after I bought a new work vehicle the fuel pump went out and I needed a tow so they set me up with Hadley towing! They showed up within 30 minutes and my driver Rick went out of his way to be so helpful! I've never had a towing experience so prompt and professional... Thank you again to the Connie mortensen team"
We responded:
"Mitch, we beyond appreciate the kind words. We are ALWAYS willing to go above and beyond for all of our customers with State Farm. Thanks for being part of our State Farm family! "
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Kathy Hill

July 15, 2024

5  out of  5
rating by Kathy Hill
"Took the time I needed to understand. Very good company. People very friendly. Connie and Hunter, the two I dealt with, were knowledgeable and helpful. Would recommend them very highly"
We responded:
"Kathy, thank you so much for your review! Hunter and Connie are always very knowledgeable and happy to help out!"
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Christi Choban

July 5, 2024

5  out of  5
rating by Christi Choban
"Its was luck of the draw that I found the Connie Mortensen agency. I've been extremely happy with the services I've received and the staff I've worked with: Hunter, Teandra, Haley have always been helpful, responsive and very knowledgeable when I call with an off the wall question. I was pleasantly surprised when my initial insurance quote can back a couple hundred dollars less than what I'd been currently paying. They are a great team to work with."
We responded:
"Christi, we are so thankful for you! Thank you for the kind words! Teandra, Haley, and Hunter work hard to make sure they protect what’s most important to you! "
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Keri Entwistle

June 1, 2024

5  out of  5
rating by Keri Entwistle
"She is great with Insurance information and is very enthusiastic about her job."
We responded:
"We appreciate your kind words! We are enthusiastic about not only our job of educating customers on their everyday risks, but we are just as enthusiastic to be right here in your community! 😁"
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Raylen J

April 12, 2024

5  out of  5
rating by Raylen J
"Really enjoy speaking with Connie’s team, they are professional and helpful."
We responded:
"Thank you so much! We love serving our Southside Indianapolis community! We are knowledgeable in not only auto and home insurance, but also life insurance, business insurance, and planning for anything that life throws at you 😁"
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Scott Anderson

April 12, 2024

5  out of  5
rating by Scott Anderson
"Great customer service"
We responded:
"Thank you, Scott! We love that you have been please with our customer service. It’s our priority to be as efficient as possible, all while keeping your family in mind! 😁"
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Johnny Weisheit jr

April 5, 2024

5  out of  5
rating by Johnny Weisheit jr
"Good people"
We responded:
"Thank you for that! We really try to be good neighbors at Connie Mortensen State Farm located on the Southside of Indianapolis! "
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Renee

April 1, 2024

5  out of  5
rating by Renee
"Best agency on the south side!"
We responded:
"Thank you soooo much, Renee for the kind words! We love representing State Farm on the Southside of Indianapolis, but did you know our agency is also licensed in Ohio, Illinois, and Michigan? If you have friends or family in these states we would love to provide the same great coverage! "
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Nikki Murphy

March 25, 2024

5  out of  5
rating by Nikki Murphy
"Connie's team was great to work with. They explained everything thoroughly and were very friendly."
We responded:
"Nikki, our goal is to educate our customers! By educating you on insurance laws in Indiana, Illinois, Michigan, and Ohio, we believe our customers will make a decision on how best to protect their families! 😁"
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Macie Murphy

March 22, 2024

5  out of  5
rating by Macie Murphy
"Ashley is so kind and helpful! Really a pleasure to interact with her!!!"
We responded:
"Hi Macie, thank you so much for your business! We appreciate getting the opportunity to work with you! Please give our local agency a call at 317-784-4211 if you ever need anything!"
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Katelyn Wagner

March 21, 2024

5  out of  5
rating by Katelyn Wagner
"Matthew helped me out tons! Great customer service and thoroughly explains things so you understand exactly what you’re getting quoted for!"
We responded:
"Thank you so much, Katelyn! Matthew is a really fun Account Manager. We love that he is able to provide exceptional service! We really pride ourselves at the agency in educating our customers so they know the exact kind of policy they are getting in the event of a catastrophic accident. "
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Destiny Smith

March 20, 2024

5  out of  5
rating by Destiny Smith
"Absolutely love State Farm insurance!! The prices are just right and the staff is easy to communicate with and always find the best prices. 10/10 would recommend!"
We responded:
"Destiny, thank you so much for your kind words! We love to hear the staff at Connie Mortensen State Farm is treating you like a good neighbor! Give us a call for any of your home, life, or auto needs at 317-784-4211!"
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Johnny weisheit

March 14, 2024

5  out of  5
rating by Johnny weisheit
"Very helpful!"
We responded:
"We are so glad we were able to help you, Johnny. We love representing the Southside of Indianapolis with our hospitality and service!"
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Ashley

March 12, 2024

5  out of  5
rating by Ashley
"Best insurance agent in Indy! 10/10 staff very friendly. Helped save me money!"
We responded:
"So happy we were able to save you money! Our personal price plan is a great option that State Farm offers! It allows a flexible policy all while making sure we stay in your budget!"
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Josh Murphy

March 12, 2024

5  out of  5
rating by Josh Murphy
"Staff was friendly and helpful. Gave me a fair quote quickly, and made transferring my insurance easy."
We responded:
"Hey Josh, thanks so much for the kind words! Our goal is to make an insurance transition as smooth as possible! Thanks for allowing us the opportunity to serve you with our personal price plans! "
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Tammy Whitaker

January 28, 2024

5  out of  5
rating by Tammy Whitaker
"Very professional and friendly"
We responded:
"Thank you, Tammy! We hope to continue to help you with whatever insurance needs you may have. We appreciate you! "
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Marilyn Welker

January 20, 2024

5  out of  5
rating by Marilyn Welker
"Connie Mortensen and her staff are knowledgeable about State Farm insurance and deliver quality customer service. They are friendly, knowledgeable, and interested in my insurance needs. I’m very glad to be with Connie Mortensen State Farm."
We responded:
"Thank you for the kind words, Marilyn! We are happy to know that our customer service is above standards! We are appreciative of your business and look forward to being able to assist you in the future! "
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Ann Flake

January 20, 2024

5  out of  5
rating by Ann Flake
"Best agent in indy"
We responded:
"Thank YOU! We appreciate your business and we love being part of our Indianápolis community for all of your insurance needs! "
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steffani judy

December 27, 2023

5  out of  5
rating by steffani judy
"Teandra Kelly is one of sweetest people I've ever spoken too!! Always very helpful and I'm very grateful! Thank you all!"
We responded:
"Thank you so much for the kind words! We love Teandra and all of the hard work that she does for our customers. Please do not hesitate to give us a call at 317-784-4211 if a need arises! "
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Jay Grayson

December 26, 2023

5  out of  5
rating by Jay Grayson
"Connie and her staff, particularly Todd and Teandra have been so helpful in establishing and maintaining the perfect policies for my home and vehicles. Beyond happy with these guys."
We responded:
"Thank you so much for your trust in Connie Mortensen State Farm Agency! We appreciate you business and we beyond appreciate being your good neighbor! "
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Alan Johnson

December 7, 2023

5  out of  5
rating by Alan Johnson
"Connie mortensen's helped me with my med supplement would never go anywhere else."
We responded:
"Thank you for the kind words! We are happy to help you with your medical supplement policies and any other policies that you may have! The great thing about State Farm is that you are working always with someone local. We get to meet you in person and assist you whenever you need! "
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Terri Shake

December 1, 2023

5  out of  5
rating by Terri Shake
"Awesome agency! Definitely recommend"
We responded:
"Thank you so much, Terri! We appreciate your business at Connie Mortensen State Farm. Did you know that we offer many products in addition to auto insurance? Our agency offers lines of business like auto, home, life insurance, pet insurance, business insurance, banking products…the list goes on! "