
State Farm® Insurance Agent Connie Mortensen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Quakenbush
March 21, 2025
"This team is amazing! Hunter is very friendly, and always goes out of his way to provide exceptional customer service! We appreciate you!"
Tina Kell
March 21, 2025
"My experience with State Farm for the past few years has been excellent customer service. I have great experience with all involved from this office. They all have been very helpful, and kind helping with any and all questions regarding my policy. Thank you to Connie and her wonderful team!"
luke gallagher
March 19, 2025
"Connie and her team are absolutely amazing, 10 stars!! We have Business and personal insurance with her team. We have been with Connie Mortensen State Farm for almost 4 years. They have done such an amazing job in making sure our lives and business are insured in way that makes us feel at ease. They make insurance easy, from filing a claim, to just being readily available to answer your phone calls. The customer service is unmatched!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kim Edmond
March 17, 2025
"Connie Mortensen has great customer service and really with getting at a reasonable rate I greatly appreciate him that"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Samson Foxworthy
March 4, 2025
"Connie and her team are very nice and easy to work with. She met with me on short notice and helped resolve my issues, and ease my mind. Huge thank you!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ryan Calloway
March 3, 2025
"Kayden newgnt was great with helping me with a quote definitely made my day with how nice he was to. The man was patient and super helpful with me."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Isaac Broughton
March 3, 2025
"Cayden Newgent gave me an amazing quote and was such a polite young man."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jalen Allen
February 20, 2025
"Ive worked with Hunted Todd twice, once in Oct. and once this month (Feb.). Hunter was very clear, broke down the meanings, and overall confident in his answers that I had questions about. I gave Hunter 5 stars because it’s well deserved. Very trusting and confident in my own decision making after working with Hunter!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brian Cox
February 19, 2025
"Treva Steele was very helpful in answering all my insurance questions. She responded quickly, and explained everything thoroughly."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
James Boggess
February 17, 2025
"Damien has been a major help with this drive safe and save. Very knowledgeable on what he is doing"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Misty Gottschalk
February 12, 2025
"We were very happy and pleased with Damien's help switching insurance. He helped make the experience seamless. 5 Stars!!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chester Woods
February 10, 2025
"Damien was very helpful and got me exactly what was looking for in renters insurance"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ted Moore
February 7, 2025
"Appreciate the good service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Randal Latta
February 7, 2025
"Great insurance company! Haley was very knowledgeable and worked me a great deal on my insurance. Great coverage at affordable rates. Thanks for all the help and I will refer anyone to this office."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Randy Latta
February 7, 2025
"Haley Pope was so very helpful when I requested information about my many insurance needs. She's very polite, clear and concise. She made it very easy for me to understand the options in front of me and the very best fit for my situation. She is a delightful person to deal with and made me feel important. Haley is an outstanding representative for your agency and you should be proud to have Haley working for you. She is very knowledgeable about all your services and shows complete professionalism above and beyond what was expected."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Grace Wothke
February 6, 2025
"Damien was so friendly, knowledgeable and helpful. He had my family and I on his top priority was consulting with us about our insurance needs! Not only did he get us a plan that will protect us, but a plan that is curated specifically to our needs. Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Yomary Waltz
February 5, 2025
"Getting answers on billing from Haley is very difficult, she is Connie number 2 person in her office. For 2 weeks we could not get an explanation on being over charged on auto billing and never did. We were promised Haley would call by other staff members in the office who could not answer our questions on over billing. She never did call. I recommend State Farm. Just Not this office of Connie Mortensen. We switched to another State Farm agent in Indianapolis. If your unhappy with your local agent just call State Farm Corporate customer service and tell them what agent you would like to switch to. Don't ever tolerate less than the best service. You are the customer."
"Hi Yomary, I apologize for the service issue you are having. We looked into the account and we did respond to you on three separate occasions explaining the billing issue. Our goal is to always provide the best customer service we can to our customers. If you would like, please call us at 317-784-4211 and we would be happy to discuss. Thank you so much! "
Bettie Ewing
February 4, 2025
"Very nice explaining"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ryli Botts
January 29, 2025
"I had a great experience speaking with Damien O’Kane, he was very polite and was able to get me better rates than my previous insurer. I highly recommend doing business with Connie Mortensen-State Farm."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Chris E.
January 29, 2025
"Damien was a good rep. Didn't lie about stuff. Got me the cheapest price allowed. See him for your needs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hayden Frasier
January 27, 2025
"Damien O’Kane has been extremely helpful with both Auto Insurance and Home insurance. He responds immediately and is always there to answer questions. I would recommend him to anyone needing home or auto insurance."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lynn Reese
January 24, 2025
"Working with Damien at the moment on business insurance. He's been great with communication and trying to save me money."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Derrick Chambliss
January 23, 2025
"I was offered a sustantial better rate than the insurance company I had been with for the past three years."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tim Steele
January 23, 2025
"I was shopping around and Damion assisted me with my new car insurance. I have been with my other insurance for a long tim but he got me a better rate with State farm. Thanks Damion and Connie I wikk definitely recommend my friends to your agency."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brady Wire
January 22, 2025
"Was shopping around the area for insurance. Out of all the people I had contacted, Damien was the most helpful. Their rates were also some of the lowest I could find. I highly recommend this agent."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"